Support For Classifindr
Get help with marketplace alerts, notification channels, webhooks, billing, account access, and the iOS or Android apps.
Account Support
Signed-in users can open the support panel from the dashboard and send account-specific details securely.
Open Support PanelContact The Team
For pre-sales questions, general enquiries, or product feedback, use the public contact form.
Use Contact FormTroubleshooting
Find quick answers about alerts, notifications, pricing, supported marketplaces, and mobile setup.
Read FAQSecurity Reports
Report suspected security issues directly to [email protected] so they can be triaged quickly.
Email SecurityWhat To Include
For alert delivery questions, include the search name, marketplace, notification channel, device type, and approximate time of the issue. For webhooks, include the endpoint status, Webhook-Id, and safe failure code. Never send a secret, signature, payload, or full endpoint URL. For billing questions, include the email address on the account. Please do not send marketplace passwords or payment card numbers.